If you don't see the answer to your question below, feel free to contact us by email and we will respond asap.
CakeFace Cakes Your cakes LOOK good, but do they taste good too? YES... CakeFace has 3 top priorities for accomplishing the ultimate cake:
Moistness, Flavor, and Freshness.
Cakeface cares about what is on the in and outside of our custom cakes!
How much is a CakeFace cake? Prices vary depending on size, detail, intricacy & complexity of your design. The starting cost is $50 on custom cakes. Contact for detailed pricing.
Do You Offer Cake Dummies? Yes! We understand that you might want the look of a 5 tier cake for the centerpiece of your party or event but only have a guest list of 30, no worries! We do offer cakes that are either 100% or partially "fake" for the look f the cake you want. The fake cake tiers are made up of styrofoam underneath the fondant so nobody will ever be able to tell the difference. Fake Cakes are also a fraction of the price of a real cake.
Delivery Do you deliver? Yes, delivery is available within the San Fernando Valley Los Angeles and Chicagoland area. Price of delivery is added on to your order and based on location.
Do you ship your cakes? Unfortunately, Cakes can not be shipped at this time.
How can I order a cake, cupcakes or sweets? You can fill out the order form here right on the website , or send an email here at Info@Cake-Face.com . It is recommended you send over ALL the details of your event (date, time, theme, colors, flavors, amount of servings needed, etc.)
Do you have a retail bakery where I can walk in and purchase cupcakes or view your work? Nope! (Not yet anyway) However, if it is questions or concerns you want answered, please feel free to contact directly via email. If you'd like to see pictures, almost ALL of our work is featured online here, on Facebook, and our Instagram page for you to browse through!
How early should I place my order? A cake order should be placed as soon as you have finalized all the details of your event (colors, theme, design, amount of servings, etc.). But will be happy to fit you in last minute if it is do-able. Deposits, Booking and Cancellations Is a deposit required when placing an order? Yes. A non-refundable 100% deposit is required to book your order. If your balance is not paid IN FULL by the date listed on your invoice, you forfeit your designated cake booking, and risk not being accommodated.
Although your cake is not baked weeks/months in advance, we do need to order the supplies to make your dream come to life!
Booking After we discuss the details of your event and decide on a cake that you like, if you are interested in booking and would like to proceed, an invoice explaining everything in detail in regards to your cake order will be sent to you via email. In order to secure your date, you must pay the full amount by the date listed on your invoice . The deposit is NON-REFUNDABLE and NON-TRANSFERABLE, meaning you can NOT cancel one date and then change it for another.
What forms of payments do you accept? We accept Zelle QuickPay, Venmo and CashApp. For your convenience, we will email you an invoice for you to review and print/keep for your records.
Still Have Questions? Please email Lauren@Cake-Face.com or Info@Cake-Face.com